Shipping policy

Shipping Policy

Last Updated: 30 July 2026

At Apparel Division by FSC, every order is carefully produced before being shipped to ensure the highest possible quality.

Order Processing

Orders are typically processed within 2–7 business days before shipment.

During new product launches, promotions or peak periods, processing times may be slightly longer.

You will receive a shipping confirmation email once your order has been dispatched.

Shipping Times

Estimated delivery times after dispatch are:

Australia

  • Standard Shipping: 3–10 business days

Please note that these timeframes are estimates only.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, Apparel Division may offer free shipping promotions.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email where available.

Please allow up to 24 hours for tracking information to become active.

Multiple Shipments

Some orders may arrive in separate packages depending on product availability or fulfilment requirements.

If this occurs, you will receive tracking information for each shipment where applicable.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is supplied and an order is returned to us, additional shipping charges may apply to resend the parcel.

Delivery Delays

While we aim to deliver orders as quickly as possible, delays may occur due to circumstances outside our control, including:

  • Carrier delays
  • Extreme weather
  • Customs processing
  • Public holidays
  • Peak shopping periods

Apparel Division by FSC is not liable for delays once an order has been handed to the shipping carrier.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us as soon as possible.

Include:

  • Your order number
  • A description of the issue
  • Photos (if applicable)

We will work with the shipping carrier to investigate and resolve the matter.

International Orders

International customers are responsible for any applicable customs duties, taxes or import fees imposed by their local authorities.

These charges are not included in the purchase price or shipping cost.

Contact

For any shipping enquiries, please contact:

Support Team
support@appareldivisionbyfsc.com.au